Refund policy

 

At Majertia, customer satisfaction is our priority.

1. Return Eligibility

You may return items within 14 days of receiving your order if:

  • The item is unused, unworn, and in original condition
  • The item is in its original packaging
  • You have proof of purchase

2. Non-Returnable Items

The following items cannot be returned:

  • Items marked as final sale
  • Used or damaged items (not due to our error)

3. Return Process

To initiate a return:

  1. Contact us at Info@Majertia.com with your order details
  2. Our team will provide return instructions
  3. Ship the item to the provided return address

4. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective or incorrect
  • Original shipping charges are non-refundable

5. Refunds

  • Once we receive and inspect your return, we will notify you
  • Approved refunds are processed within 5–7 business days
  • Refunds are issued to the original payment method

6. Exchanges

  • We only replace items if they are defective or damaged
  • Contact us to arrange an exchange

7. Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again
  • Contact your payment provider
  • If still unresolved, email us at Info@Majertia.com

8. Contact Information

For any questions or concerns:

Majertia
Address: 176 Hanover Road, Hummelstown, PA 17036
Email: Info@Majertia.com
Helpline: 84112345678